The UTPCR Direct Services
An active partner in facilitating communication and positive interaction in the community, the UTPCR offers these services to businesses, organizations, families and individuals. Our goal is to create more effective avenues for future communication and successfully resolve differences between parties. Our offerings include:
Organizational Conflict Resolution
The UTPCR helps organizations resolve peer-to-peer employee issues, conflicts between management and employees or disputes between businesses. We help build a more harmonious work environment and enable enhanced productivity through positive communication strategies.
Family Conflict Resolution
We work with troubled families to facilitate open, positive communication channels and resolve disputes that affect family relationships.
Campus Conflict Resolution
The UTPCR is a resource for students who have disputes with campus peers, educators or university staff.
Services to Organizations
The UTPCR offers a number of services accessible to public and private sector entities seeking to build a more harmonious working environment, negotiate more effectively, or resolve a conflict.
Training
Contemporary culture poses challenges in organizational settings. We train organizations to function more collaboratively and productively. With focused courses on communication, negotiation, cultural diversity, meeting management, avoiding conflict escalation and other topics, instructors train participants to identify problems and teach strategies for finding a successful resolution. Coursework is designed to empower individuals, build better negotiators and help participants at every level contribute positively and productively.
Download a sample of workshops and seminars. (PDF, 144K)
Consultation
We help parties find their own solutions by building a structure in which to analyze a current problem, determine appropriate options and decide on a course of action. Consultants identify trouble areas in the relationship between businesses, departments, workers, or other entities and teach communication strategies for building a more harmonious, more productive environment.
Download a guide to the UTPCR Training and Consulting Programs. (PDF, 1MB)
Facilitation and Dialogue
The UTPCR offers a number of approaches to facilitation and dialogue in organizations, whether your need is to build collaboration across organizational boundaries, create a structure for deep conversation, get through a busy meeting agenda, or plan a project.
Mediation
Mediators work with businesses, government entities, families and organizations to facilitate positive communication and produce more functional, more satisfying results. By managing the situation, opening pathways and encouraging interaction, the mediator can help parties overcome obstacles to agreement and prevent further erosion of the relationship.